Identify ten essential values that are needed to be an effective public servant. Describe the ways and means to prevent non-ethical behaviour in public servants.

Introduction

Public servants play a pivotal role in ensuring good governance and public welfare. To fulfill their duties effectively, they must embody certain core values that guide their actions and decisions. Simultaneously, mechanisms to prevent non-ethical behaviour are essential to uphold public trust and institutional integrity.

Value Addition Block — "Key Values of an Effective Public Servant"

Ten Essential Values for an Effective Public Servant

1. Integrity

• Definition: Adherence to moral and ethical principles, ensuring honesty in all actions.
• Example: A public servant refusing bribes despite external pressures.

2. Accountability

• Definition: Taking responsibility for decisions and actions.
• Example: Publishing annual performance reports to ensure transparency.

3. Empathy

• Definition: Understanding and addressing the needs of diverse stakeholders.
• Example: Designing welfare schemes that cater to marginalized communities.

4. Transparency

• Definition: Ensuring openness in decision-making processes.
• Example: Proactively disclosing tender processes to avoid corruption.

5. Impartiality

• Definition: Treating all citizens equally, without bias or favoritism.
• Example: Allocating resources equitably across regions.

6. Compassion

• Definition: Demonstrating kindness and concern for the underprivileged.
• Example: Providing immediate relief during natural disasters.

7. Objectivity

• Definition: Making decisions based on facts and evidence, free from personal biases.
• Example: Using data-driven approaches for policy formulation.

8. Dedication to Public Service

• Definition: Prioritizing public welfare over personal gains.
• Example: Working overtime during crises like pandemics.

9. Courage of Conviction

• Definition: Standing firm on ethical principles despite challenges.
• Example: Whistleblowing against corrupt practices within the system.

10. Responsiveness

• Definition: Addressing public grievances promptly and effectively.
• Example: Setting up helplines for citizen complaints and resolving them swiftly.

Ways and Means to Prevent Non-Ethical Behaviour in Public Servants

1. Strengthening Ethical Training

• Details: Incorporate ethics and values in training programs for public servants.
• Example: Civil services training at institutions like LBSNAA includes modules on ethics.

2. Code of Conduct

• Details: Enforce a clear and strict code of conduct for public servants.
• Example: The Central Civil Services (Conduct) Rules, 1964, outline expected behaviour.

3. Whistleblower Protection

• Details: Safeguard individuals who report unethical practices.
• Example: The Whistle Blowers Protection Act, 2014, ensures anonymity and safety.

4. Transparent Systems

• Details: Digitize processes to reduce human discretion and corruption.
• Example: E-governance initiatives like the Public Financial Management System (PFMS).

5. Periodic Audits

• Details: Conduct regular audits to identify and address unethical practices.
• Example: The Comptroller and Auditor General (CAG) audits public expenditure.

6. Citizen Participation

• Details: Encourage public involvement in governance to ensure accountability.
• Example: Social audits in schemes like MGNREGA.

7. Performance Appraisal

• Details: Link promotions and incentives to ethical behaviour and performance.
• Example: 360-degree feedback mechanisms in civil services.

8. Independent Oversight Bodies

• Details: Strengthen institutions like Lokpal and Lokayuktas to investigate corruption.
• Example: Lokpal Act, 2013, empowers the Lokpal to probe complaints against public servants.

9. Stringent Punishments

• Details: Impose strict penalties for unethical behaviour to deter misconduct.
• Example: Dismissal of officials found guilty of corruption under the Prevention of Corruption Act, 1988.

10. Promoting Ethical Leadership

• Details: Leaders must set an example by adhering to ethical standards.
• Example: Ethical leadership by figures like Sardar Patel inspires public servants.

Conclusion

An effective public servant must embody a blend of ethical values and professional competence to serve the nation effectively. Simultaneously, a robust framework to prevent non-ethical behaviour ensures that public trust in governance remains intact. Upholding these principles aligns with DPSPs, SDG 16 (Peace, Justice, and Strong Institutions), and the vision of a transparent and accountable administration.